Shipping policy

Auplorea, we are committed to delivering your fashion and lifestyle products quickly and safely. Please read our shipping policy below for information about processing times, shipping methods, and delivery expectations.

Free Shipping

We are pleased to offer FREE Standard Shipping on all orders within the United States. No minimum purchase is required.

Order Processing

  • Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Estimated Delivery Time

After processing, estimated delivery times are:

  • United States: 5–10 business days

Please note that delivery times are estimates and may vary due to weather conditions, holidays, carrier delays, or other unforeseen circumstances.

Shipping Carriers

We work with trusted shipping partners such as USPS, UPS, FedEx, and other reputable carriers to ensure reliable delivery.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment's progress.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

If an incorrect address is provided and the package is returned to us, additional shipping fees may apply for reshipment.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost during transit, please contact our customer support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include:

  • Your order number
  • Photos of the damaged product
  • Photos of the shipping packaging

We will review your claim and provide an appropriate solution.

International Shipping

Currently, we primarily ship within the United States. If international shipping becomes available, this policy will be updated accordingly.

Contact Us

If you have any questions regarding shipping, please contact us:

Auplorea

Address:
378 Syosset-Woodbury Rd
Woodbury, New York 11797
United States

Phone: +1 (516) 921-3900

Email: support@auplorea.com